Privacy Policy

KA Consultancy ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all applicable data protection legislation.

KA Consultancy provides consultancy services including fundraising, business development, strategic planning and organisational growth support for charities, social enterprises, community organisations and businesses.

We may collect the following information:

Personal Information

• Name
• Organisation
• Job title
• Email address
• Telephone number
• Postal address

Business Information

• Organisation details
• Funding requirements
• Project information
• Enquiry information
• Consultancy requirements

Technical Information

When you visit our website we may automatically collect information such as your IP address, browser type, device information, pages visited, time spent on pages, website usage data, and cookies and analytics information.

Information may be collected when you:

• Complete our contact form
• Book a discovery call
• Download a resource
• Subscribe to our newsletter
• Register for a webinar
• Contact us by email or telephone
• Work with us as a client

We use your information to:

• Respond to enquiries
• Deliver consultancy services
• Arrange meetings
• Prepare proposals
• Provide requested resources
• Send newsletters (with consent)
• Improve our website
• Monitor website performance
• Comply with legal obligations

We process personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Legitimate interests
• Compliance with legal obligations

If you choose to receive marketing communications, we may occasionally send information about funding opportunities, consultancy services, events and webinars, new resources, and articles and insights.

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

Our website uses cookies to improve user experience and understand website performance. Cookies may include essential cookies, performance cookies, analytics cookies and functional cookies.

You can control cookies through your browser settings. For more details, please see our Cookie Policy.

We may use services such as Google Analytics, Google Search Console and Microsoft Clarity to understand how visitors use our website so we can improve it. Where possible, data is anonymised.

If you book a meeting through Calendly, your information will also be processed by Calendly in accordance with their Privacy Policy. Only information necessary to arrange meetings will be collected.

We may use trusted third-party providers including website hosting providers, email marketing platforms, CRM systems, cloud storage providers, video conferencing platforms and payment providers (where applicable). These providers process information only on our instructions or under their own privacy obligations.

We take appropriate technical and organisational measures to protect your information, including secure website hosting, SSL encryption, password protected systems, access controls, regular software updates and secure cloud storage.

Although we take reasonable precautions, no online system can ever be guaranteed to be completely secure.

We only keep personal information for as long as necessary. Retention periods depend on legal requirements, contractual obligations and business needs. When information is no longer required, it is securely deleted.

Under UK GDPR you have the right to access your personal data, correct inaccurate information, request deletion of your information, restrict processing, object to processing, request data portability, and withdraw consent at any time. To exercise these rights, please contact us.

If you are unhappy with how we handle your information, please contact us first so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO):

Where data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR.

Our services are intended for organisations and adults. We do not knowingly collect personal information from children under the age of 16.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact: